Key Account Coordinator – Supply Chain Department

Key Responsibilities:

• Act as the point of contact for key account, ensuring excellent customer service and satisfaction between Client and Top management.
• Coordinate and monitor the order fulfillment process, from order placement to delivery and handling to Client.
• Maintain accurate records of customer orders, shipments, procurement plans, delivery logs.
• Collaborate with procurement team and warehouse teams to ensure timely order processing and delivery.
• Coordinate team of buyers for timely accurately execution of supply chain process.
• Personally fullfill procurement orders by the instruction of its Management.
• Assist in managing customer relations, audits, compliances.
• Assist in managing contract terms, pricing agreements, purchase orders and service agreements with Client.
• Work closely with procurement team and management to support supply chain development, and development of dealership of new product/brand.
• Prepare reports for Management, Client. Observe supply chain metrics.
• Prepare and coordinate Profit and Loss observations and reports.
• Ensure compliance with company policies, Client policies and industry regulations.

Qualifications & Requirements:

• Bachelor’s degree.
• 2+ years of experience in a Kay account management field.

Working Conditions:

• Almaty, 2/5, Office-based with occasional travel to Client sites as required.