Performance Manager / Customer Success Manager

Location: Remote (Timezone: GMT+4 working hours)

Languages Required: English (B2+) & Russian (fluent)

About AdHand:

AdHand by Evido is a global adtech platform built for performance marketing teams and agencies. We help businesses scale across Meta, TikTok, Google, and Telegram with transparent, AI-powered tools that make campaign management faster and smarter. Learn more at adhand.app.

We’re hiring a Performance Manager / Customer Success Manager to join our remote team to support the rapid growth of our enterprise client segment and large-scale Meta campaigns.

What You'll Be Doing

• Performance Campaign Management: Lead Meta advertising campaigns with monthly budgets ranging from $100,000 to $300,000.
• Strategic Media Planning: Develop and present media plans tailored to client objectives.
• Audits & Technical Reviews: Conduct in-depth audits of client assets — including ad campaigns, pixels, SDKs, and platform integrations.
• Client Communication: Host regular calls with clients to align on performance, next steps, and strategic goals.
• Reporting & Presentations: Create detailed performance reports and presentations for clients and internal teams.
• Expert Support: Provide consultative, technical support to clients even when not managing campaigns directly.

What We’re Looking For

• Meta Expert: Deep, hands-on experience with Meta Ads — including structure, analytics, and campaign optimization for enterprise-level accounts.
• Data-Driven: Strong understanding of advertising analytics and client KPIs.
• Technically Minded: You enjoy diving into ad accounts, experimenting, and keeping up with Meta’s constant updates.
• Quick Learner: Comfortable adapting to new tools and changes in a fast-paced adtech environment.
• Client-Focused: Excellent communication and presentation skills, with a genuine desire to help clients grow.
• Team Player: Takes ownership of tasks and thrives in a collaborative team setting.
• Languages: Fluent Russian and confident English (B2 level or higher).

Nice to Have

• Experience with other platforms such as Google Ads or TikTok Ads
• Prior work in advertising agencies, especially in client success or account management roles
• A track record of growing client budgets, retention, and case study-worthy results

Key Success Metrics

• Achieving client KPIs in Meta
• Increasing client budgets across platforms
• High client retention and satisfaction
• Strategic client case development

What We Offer

• Remote-First: Fully remote role with flexibility, working primarily in GMT+4 timezone hours
• Enterprise Clients: Work with high-profile, fast-scaling clients
• Expert Team: Collaborate with seasoned performance marketers and developers
• Growth & Learning: Stay at the forefront of adtech with opportunities to grow into a senior or strategic role
• Competitive Pay: Based on experience, expertise, and contribution

Join AdHand and help shape the future of performance advertising.

If you’re passionate about digital ads, Meta, data, analytics, and helping clients scale, we want to hear from you.