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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

At Holiday Inn® Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.

At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as Receptionist at Front Office in Holiday Inn Almaty. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

  • Welcome guests in a friendly, prompt and professional manner recognising IHG Rewards Club Members and also returning guests

• Check guests in, issue room keys, provide information on hotel services and room location

• Ensure required identification is taken from guests at check-in in line with local legislative requirements

• Answer phones in a prompt and courteous manner

• Up-sell rooms where possible to maximise hotel revenue

• Answer, record and process all guest calls, messages, requests, questions or concerns

• Record guest preferences in the system

• Check guests out, including resolving any late or disputed charges

• Accurately process all cash and credit card transactions using established procedures

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including

  • Employment according to Labour Code of Republic of Kazakhstan
  • Excellent opportunities for professional and career development
  • Corporate training programs
  • Attractive employee rates in all the IHG hotels worldwide

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4,800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself.

Ключевые навыки

Fluent English

Вакансия опубликована 3 июля 2019 в Алматы

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